Terms of Service

Overview

This website is operated by Raya Bloom. Throughout the site, the terms “we,” “us,” and “our” refer to Raya Bloom. We offer this website—including all information, tools, and services available from this site—to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing something from us, you are participating in our Service and agree to be bound by these Terms of Use ("Terms," "TOS"), including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms apply to all users of the website, including (without limitation) browsers, vendors, customers, merchants, and content providers.

Please read these Terms carefully before accessing or using the website. By accessing or using any part of the website, you agree to be bound by these Terms. If you do not agree to all terms and conditions, do not access the website or use the Services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the current offering are also subject to these Terms. You can view the most current version at any time on this page. We reserve the right to update, modify, or replace any part of these Terms of Use.

1) Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, and you have given us consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you—while using the Service—violate any laws in your jurisdiction (including, without limitation, copyright laws). You must not transmit worms, viruses, or destructive code. Violation of any terms results in immediate termination of your Services.

2) General Conditions

We reserve the right to refuse service to anyone at any time for any reason.

You acknowledge that your content (excluding credit‑card information) may be transferred unencrypted and involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit‑card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, access to the Service, or any contact on the website through which the Service is provided without our express written permission.

Headings used in this Agreement are for convenience only and do not limit or affect these Terms.

3) Accuracy, Completeness & Timeliness of Information

We are not responsible if information on this website is not accurate, complete, or current. The material on this site is provided for general information and should not be the sole basis for decisions without consulting primary, more complete, or more timely sources. Use of the material is at your own risk.

This site may contain historical information, which is not current and is provided for reference only. We may change the content at any time but are under no obligation to update information. You agree it is your responsibility to monitor changes.

4) Changes to Services & Prices

Product prices are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part/content thereof) at any time without notice. We are not liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

Contract Formation

The presentation of products in the online shop does not constitute a legally binding offer, but a non‑binding online catalog. By clicking “Buy,” you submit an offer to conclude a purchase contract. A confirmation of receipt follows immediately via automated email. This confirmation does not constitute acceptance of the contract.

Warranty

Statutory warranty rights apply.

5) Products or Services

Certain products or services may be available online only and may be available in limited quantities. Returns or exchanges follow our Returns Policy.

We make every effort to display colors and images of products accurately. We cannot guarantee that your device’s display will be accurate.

We reserve the right (but are not obligated) to limit sales of products or services to any person, geographic region, or jurisdiction on a case‑by‑case basis. We may limit quantities of any products or services. All product descriptions and prices are subject to change at any time without notice and at our sole discretion. We may discontinue any product at any time. Any offer for any product or service is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained will meet your expectations, or that any errors in the Service will be corrected.

Customs & Import Duties: All products may be shipped directly from our supplier (including suppliers located outside your country). Customs duties and import taxes are the customer’s responsibility.

6) Billing & Account Information

We reserve the right to refuse any order you place with us. At our discretion, we may limit or cancel quantities purchased per person, per household, or per order (including orders placed under the same account, same credit card, and/or orders that use the same billing and/or shipping address). If we make a change to or cancel an order, we may attempt to notify you via the email and/or billing address/phone number provided at the time of order.

We may restrict or prohibit orders that, in our judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases. You agree to promptly update your account and other information (including your email address and credit‑card numbers/expiration dates) so we can complete transactions and contact you as needed.

See our Return Policy for additional details.

7) Optional Tools

We may provide access to third‑party tools over which we have no control or input. You acknowledge and agree that we provide access to such tools “as is” and “as available,” without any warranties, representations, or conditions and without endorsement. We shall have no liability arising from or relating to your use of optional third‑party tools.

Any use by you of optional tools offered through the website is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve the terms on which such tools are provided by the relevant third‑party provider(s).

8) Links to Third‑Party Sites

Certain content, products, and services available via our Service may include materials from third parties. Third‑party links may direct you to websites not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and do not warrant or assume liability for any third‑party materials or websites.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or other transactions connected with third‑party websites. Please review the third party’s policies and practices and ensure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third‑party products should be directed to the third party.

9) Comments, Feedback & Other Submissions

If, at our request, you send certain submissions (e.g., contest entries), or without a request you send creative ideas, suggestions, proposals, plans, or other materials (collectively, “Comments”), you agree that we may edit, copy, publish, distribute, translate, and otherwise use any Comments you forward to us in any medium at any time, without restriction. We are not obligated to (1) keep any Comments confidential; (2) pay compensation; or (3) respond.

We may—but have no obligation to—monitor, edit, or remove content that we determine in our sole discretion is unlawful, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable, or violates any party’s intellectual property or these Terms.

You agree that your Comments will not violate any rights of third parties, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree your Comments will not contain defamatory or otherwise unlawful, abusive, or obscene material, nor contain any computer virus or other malware that could affect the operation of the Service or any related website. You must not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Comments. You are solely responsible for your Comments and their accuracy. We take no responsibility and assume no liability for any Comments posted by you or any third party.

Customs & Import Duties: Any special additional customs clearance charges and/or import duties are not included in prices and are the customer’s responsibility.

10) Personal Information

Submission of personal information through the store is governed by our Privacy Policy.

11) Errors, Inaccuracies & Omissions

From time to time, information on our website or in the Service may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, product shipping costs, transit times, and availability. We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend, or clarify information in the Service or on any related website (including pricing), except as required by law. No specified update or refresh date should be taken to indicate that all information has been modified or updated.

12) Prohibited Uses

In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content:
(a) for any unlawful purpose;
(b) to solicit others to perform or participate in any unlawful acts;
(c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances;
(d) to infringe our intellectual property rights or the intellectual property rights of others;
(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(f) to submit false or misleading information;
(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that affects the functionality or operation of the Service or of any related website, other websites, or the Internet;
(h) to collect or track the personal information of others;
(i) for spam, phishing, pharming, pretexting, spidering, crawling, or scraping;
(j) for any obscene or immoral purpose; or
(k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.
We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

13) Disclaimers; Limitation of Liability

We do not warrant that your use of the Service will be uninterrupted, timely, secure, or error‑free, or that the results that may be obtained will be accurate or reliable.

You agree that we may remove the Service for indefinite periods of time or terminate the Service at any time, without notice.

You expressly agree that your use of (or inability to use) the Service is at your sole risk. The Service and all products and services delivered through the Service are (except as expressly stated by us) provided “as is” and “as available” without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non‑infringement.

In no case shall Raya Bloom, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content or any loss or damage incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

14) Indemnification

You agree to indemnify, defend, and hold harmless Raya Bloom and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

15) Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity and enforceability of any other remaining provisions.

16) Termination

Obligations and liabilities of the parties incurred prior to the termination date shall survive termination for all purposes.

These Terms are effective unless and until terminated by either you or us. You may terminate at any time by notifying us that you no longer wish to use our Services or when you cease using our website.

If, in our sole judgment, you fail or we suspect you have failed to comply with any term or provision of these Terms, we may terminate this Agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination, and/or we may deny you access to our Services (or any part thereof).

17) Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

These Terms and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written (including prior versions of the Terms).

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

18) Governing Law

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the USA.

19) Changes to These Terms

You can view the most current version of these Terms at any time on this page. We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to the website or the Service following the posting of changes constitutes acceptance of those changes.

20) Contact Information

Questions about the Terms of Use should be sent to info@rayabloom.com.