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I’ve made a return, will you refund my delivery charge?
Unfortunately, we cannot refund duties, taxes, customs fee, or shipping charges incurred through shipping. Please see our Refund Policy page for more information.
How is your return process?
We understand that returns can be costly, so we do our best to offer multiple solutions before proceeding with a return. If you are considering a return, please reach out to us ...
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Read moreHow do I start a return?
To initiate a return: Reach out to us via our Contact Form with your order number and reason for return. We will assess your request and try to offer alternative solutions to a...
Do you refund the original shipping cost?
No, shipping fees, duties, taxes, and customs fees are non-refundable.
Do you offer free returns?
Return shipping costs, including any applicable customs fees, are the responsibility of the customer. Shipping costs typically range between $20 and $35 USD, depending on your l...
