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What can Raya Bloom do if the package is lost?
Packages are rarely lost; however, if a parcel does not arrive, please contact the carrier to resolve the issue. Raya Bloom is not responsible for the cost of any return shippin...
My tracking hasn’t been updating. What should I do?
Tracking updates may be delayed due to customs processing, weather conditions, or carrier delays. If your tracking hasn’t been updated for more than 7 business days, we recommen...
Behind the brand: Find out more about the orgins of sahara
Read moreMy package arrived damaged. What should I do?
We’re sorry to hear that! If your package arrived damaged, please: Take clear photos of the damaged packaging and item. Contact your local courier to report the damage. Reach ...
My order was delivered to the wrong address. What should I do?
Please double-check the shipping address on your order confirmation. If the address was incorrect, we are unable to retrieve or reship the package. If the error was made by the ...
My order says ‘Delivered,’ but I haven’t received it. What should I do?
If your tracking shows your order as delivered but you haven’t received it, please: Check with neighbors, household members, or building management in case it was left with the...
